Direct Energy Business
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You always have access to our best rate

You can always choose our best available rate for your area. There are no blackout dates or restrictions.

You can switch rates, any time

You may switch to a new low rate at any time, as many times as you like, as long as you’re our customer.

There are no hassles, fees or penalties

You can switch your plan in a few minutes, online or by phone, with no fees or penalties.


Here's how it works:

1. After you become a Direct Energy Business customer you can shop our current fixed rate energy plans at any time.

2. If you see a rate for your area that is lower than the one you’re currently signed up for, simply select the new rate online or call one of our dedicated sales agents to make the switch for you.



Or call 1.866.247.4217



Call us toll free at 1.866.247.4217

Monday - Friday 8:30 a.m. - 5:00 p.m. ET



*Not currently offered in conjunction with Texas fixed rate plans. You may be ineligible for this program due to an affiliation, relationship or association with certain groups, brokers or other business partners whose relationship with Direct Energy may otherwise limit or prohibit participation in the program. This offer is subject to additional terms and conditions.

Products and services vary depending on region or market


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We currently only provide service to the listed utilities. For question, please contact 1-888-925-9115.