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Important Acquisition Update:
Direct Energy Business is now part of NRG Energy


We are pleased to announce that NRG Energy, Inc. has completed its acquisition of Direct Energy from Centrica plc, which includes Direct Energy Home (the residential and home services businesses) and Direct Energy Business. The combination builds on NRG’s integrated business model by adding more than 3 million residential, small business and commercial/industrial customers across all 50 states and Canada.

We’d like to assure our customers and partners of our commitment to continue to serve you with expertise, resources, and unparalleled service. Our companies share a strong commitment to putting our customers at the heart of everything we do, and we look forward to leveraging our collective capabilities and operational best practices to generate lasting value for our customers and stakeholders.

As it relates specifically to your contract with us, there are no foreseeable impacts on day-to-day business operations as a result of this transaction closing. Your point-of-contact, your invoice and bill method, and the high level of service you’ve come to expect will remain the same. If you’re participating in demand response, you will receive guidance directly from Centrica Business Solutions, since they will remain a part of Centrica.

Please be assured that our top priority during the integration is to ensure a seamless transition for our customers and partners. We’ll continue to share our progress with you in the coming weeks but in the meantime, please visit NRG’s online information center for up-to-date information.

Thank you for trusting us with your energy supply and services.