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An Overview of Market Alerts in MyAccount

What are Market Alerts?

Energy commodities are traded on the New York Mercantile Exchange (NYMEX) and "Market Alerts" allow you to monitor prices for Henry Hub natural gas, along with several regional power indices, and receive alerts when the commodity price rises above/falls below specified levels that you set. Market Alerts are a valuable tool for customers who want to track commodity price trends and learn of price changes when they happen. Your Market Alert messages will appear in the 'Read Messages' section of MyAccount, under the ‘More’ tab. Market Alerts can keep you apprised of important price movement so that you can better execute your energy management plan.


Creating new Market Alerts

After logging into MyAccount, you can create a Market Alert by clicking 'Set Market Alerts' under the 'More' tab. Above the list of currently active Market Alerts, click the Create New Alert button.

market alerts

Users can create as many Market Alerts as they want, including setting multiple alerts for the same energy market or delivery date.


There are three types of alerts you can create in MyAccount: Monthly, Strip Price, and Weighted Average Strip. The process of creating and editing alerts is similar, but there are important differences.

After selecting to 'Create a New Alert,' enter a unique name for your alert. Once you select an energy market, the available alert types will be shown.

  • For power markets, Monthly and Strip Price alerts are available.
  • For the natural gas market, Monthly, Strip Price and Weighted Average Strip alerts are available.

Market Alerts by default will go to the user who created it/them (via email) but you have the option to include up to five additional email addresses to receive the alert you/they set.


Get started creating a Market Alert by entering a unique name and choosing an energy market.


Alert Types

Monthly Alerts

When you’re creating or editing a Monthly Alert, you can select a delivery month from up to four years of possible delivery months. Once you have selected the energy market, alert type, and delivery month, you’ll see the most recent market price displayed. Please note: the price feed utilizes delayed quotes and will show the "last traded price." This could be as recent as 20-30 minutes old or date back to the prior day's closing price, depending on the energy market, time of day and delivery month.

monthly alerts

The different types of Market Alerts require you to enter different information to complete the alert setup. Strip Price and Weighted Average Price alerts require you to select a range of delivery months.


Strip Price Alerts

A strip price is the average of a sequential series of monthly futures contracts and can be a good indicator of where energy market prices are for those months. To set up a Strip Price alert, choose a Start Delivery Month and an End Delivery Month (the end delivery month must be dated after the start). There are up to four years of delivery months to choose one. The strip price average price for the selected range of delivery months is displayed next to the high and low value input boxes. Now you can enter high and low values—which must be above/below the displayed strip price average prices—and save the alert.


Weighted Average Strip Alerts

A strip price is the average of a sequential series of monthly futures contracts and can be a good indicator of where energy prices are for those months. Weighted average strip pricing, available for natural gas, uses the same average of monthly futures contracts as strip pricing but allocates different weights to the various prices included. The "weights" in the Weighted Average Strip alert is typically monthly volume.

Select the Weighted Average Strip Price alert type and choose a Start Delivery Month and an End Delivery Month (which must be after the start month). There are up to four years of delivery months available to choose from and each list of delivery months is the same, but based on the selected energy market.

You’ll see each month in the series of start to end delivery months displayed in a table. Each month displays the most recent market price, as well as an input box for entering volume. Enter an estimated volume for each month to create a weighted average. The total entered volume is displayed at the bottom of the table. Contracted volumes from all of your accounts can optionally be displayed in the volume column below and can be edited. Selecting the "Populate volume column with available contracted values" checkbox will enter the volumes from the contracts of the selected customers into the appropriate input box. All delivery months must have a value, and the total volume must be greater than zero.

weighted average strip alerts

When creating or editing a Market Alert, the high and low values are validated to ensure appropriate values are entered.


The weighted average strip price is displayed next to the high and low value input boxes. MyAccount will only allow you to enter high values that are above the displayed weighted average strip price and low values that are below the weighted average strip price. To complete the process, save the alert.


Working with your Active Market Alerts

The Set Market Alerts page under the 'More' tab displays any alerts you have created. Active alerts are those that have not reached the delivery date (expiration of the specified NYMEX futures contract) and will appear in a table in the center of this page. Any alerts that have expired (i.e. the delivery date has been reached) will no longer be visible in this section. Expired market alerts are listed in the 'Expired Market Alerts' section directly below the active alerts, once you have expired alerts to display.

From the Set Market Alerts section, you can edit or delete any alert you have created.

working with your active market alerts

Market Alerts can be edited and deleted, unless they’re expired—then they can be deleted but not edited.


Editing Active Alerts

Any value of a Market Alert can be edited. After the changes are saved, MyAccount will use the updated information to generate alerts. You’ll receive an email (i.e. to the email you registered/log in with) and a message (in the MyAccount Message Center) sent to you outlining the details of the edited values of the alert.

editing active alerts

Once you save an alert, the Energy Market and Alert Type fields cannot be edited but all other properties can be. In addition, the same rules for ensuring that valid values are entered will be enforced when editing an alert.


Market Alert Emails

When a Market Alert is set and if a market price exceeds the high price or goes below the low set price that you set, you’ll receive an email from MyAccount (to the email you registered/log in with).

market alert emails


Working with your Expired Market Alerts

Alerts that have reached their delivery date (expiration of the specified market futures contract) will be displayed in the 'Expired Alerts' section, directly below your active alerts. This section will be collapsed by default and you can expand it by clicking the orange plus sign to the right of the table. If there are no expired alerts to display, you won’t see this section. Expired alerts, which can be deleted but not edited, do not generate messages and emails.

expired market alerts

Expired Market Alerts can be deleted but not edited.



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