Direct Energy Business
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Current Business Customers

Have questions about your account?

Small Business

1.866.966.2003
Monday - Friday
8:00 am - 5:30 pm ET

Large Business

1.888.925.9115
Monday - Friday
8:00 am - 5:30 pm ET

 

Texas

Retention Call Center:
Number: 1-833-480-7834
Hours: Monday – Friday 7am – 7pm CST

Acquisition Call Center:
Number: 1-833-480-7839
Hours: Monday – Friday 7am – 7pm CST

 

Did you know you can view your invoice, check your usage, update your contact information and much more in MyAccount?

See our Frequently Asked Questions

Business Sales

Want to become a customer, add sites/load or renew your contract?

Small Business

1.844.878.4412
Monday - Friday
8:30 am - 5:00 pm ET
Email Small Business

Large Business

1.844.559.8583
Monday - Friday
8:00 am - 5:00 pm ET
Email Large Business

Natural Gas Triggers

Hotline: 1.732.516.7550
Fax: 1.866.421.2451
Email Gas Triggers

 

Wholesale

1.866.968.6988
Email Wholesale

Government

Visit Government
Email Government

Residential Energy

Looking for more information about energy for your home?

Northeast

1.866.399.0865
Email Northeast Residential

Texas

1.888.305.3828
Email Texas Residential

Corporate Headquarters

Pittsburgh, PA

1.800.830.5923

Direct Energy Business
1001 Liberty Avenue, Suite 1200
Pittsburgh, PA 15222

Email Us

Iselin, NJ

1.732.516.7500

Direct Energy Business
194 Wood Avenue South, Suite 200
Iselin, NJ 08830

© 2023 Direct Energy. All Rights Reserved. Direct Energy and the Lightning Bolt design are registered trademarks of Direct Energy. (DC PSC License No. EA-04-4-4; EA-13-12; GA-13-03-1; NJ BPU License Nos. ESL-0165, ESL-142, GSL-0145, GSL-0128; MD PSC License Nos. IR-437; IR-2697; IR-3123; IR-3108; PUCT Cert. No. 10011; Direct Energy Business, LLC CT PURA License Nos. 12-03; 00-05-14RE01; MA DPU License Nos. CS-021; GS-052; CS-108; GS-051). Products and services vary depending on region or market.
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