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Direct Energy Named Electric Retail Supplier Exclusively Contracted by the State of Delaware

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We're thrilled to share that the State of Delaware has formally named Direct Energy as the “Electric Retail Supplier Exclusively Contracted by the State of Delaware.”

As part of the groundbreaking agreement, Direct Energy can serve 315,000 residents and businesses in the Delmarva territory and for Delaware Electric Cooperative’s 84,000 customers.1 This is the first such program and designation made in the United States. 

The new status was conferred on Direct Energy after a months-long competitive process and a vote last month by the Delaware Electricity Affordability Committee, chaired by Secretary of State Jeffrey Bullock, and with representation from the Department of Natural Resources and Environment, Office of the Controller General, Office of Management and Budget, and the Public Service Commission. 

Direct Energy was one of six suppliers vying for the designation. Proposals were evaluated based on a range of important criteria, including: the potential benefits derived from a combination of multi-year fixed price per kilowatt-hour offers; value added products and services to help customers better manage their overall electricity bills; other potential consumer benefits; and, the fiscal and technical experience of the supplier.

“I want to thank the Governor Jack Markell, Secretary Jeffrey W. Bullock, PSC Executive Director Robert Howatt, Senator Colin R. Bonini (R-DE), and State Representative Mike P. Mulrooney (D-DE) for their leadership and assistance. We are thrilled to be the ‘Electric Retail Supplier Exclusively Contracted by the State of Delaware’ and look forward to a long and lasting relationship with the state’s 315,000 residents and small businesses,” said Stephen Girard, Head of Small Business at Direct Energy Business.

As part of the agreement, there is no early cancellation or “switching fee” for commodity products, so customers are free to switch back to the utility they came from, or shop for another competitive supplier offer without any risk. No matter the electricity supplier, their utility will still remain their electricity deliverer – meaning that they still respond for any service emergencies or power outages. 

How will the new program benefit business customers in the First State?

For starters, small business customers can potentially save an additional 10 to 12 percent on their heating bills and about 15 percent on their cooling bills by receiving a Nest Learning Thermostat at no extra cost. Small businesses can also save 5 percent off of Delmarva’s current price to compare. 

Additionally, Delaware businesses are able to take advantage of an exclusive offer from Direct Energy Business that includes a special low fixed electricity price set at 5 percent below Delmarva’s current price to compare for 24 months, with no enrollment or exit fees and an option for a free Nest Learning Thermostat.

Is your small business located in Delaware? Learn how you can take control of your business's energy budget with Direct Energy Business by visiting or calling (844) 688-9822. 

Direct Energy is currently evaluating the success of the program within the Delmarva service territory footprint. If successful, Direct Energy may roll out a similar program in the future in the Delaware Electric Cooperative service territory.

Posted: July 12, 2016